Secret Garden Beauty Terms…

Secret Garden Beauty is a small, home-based salon and we kindly ask that you take a moment to read through our terms and conditions to make sure our salon runs smoothly.

Secret Garden Beauty Terms…

Secret Garden Beauty is a small, home-based salon and we kindly ask that you take a moment to read through our terms and conditions to make sure our salon runs smoothly.

Terms and Conditons

  • When becoming a client at Secret Garden Beauty you agree to abide by our terms and conditions
  • Please arrive promptly at the time of your appointment. Unfortunately, we do not have a waiting area so we are unable to accommodate you should you arrive early. If you arrive late for your appointment your treatment time will be cut short. If you arrive more than 15 minutes late we will reschedule your appointment and a 50% cancellation fee will be charged.
  • A patch test is required at least 48 hours prior to the appointment for all LVL, Eyelash Extensions, and tinting treatments.
  • A minimum of 24 hours’ notice is needed if you wish to cancel or reschedule an appointment. If you change your appointment with less than 24 hours’ notice a 50% charge of the treatments booked will occur. This fee also applies if you do not turn up for your appointment.
  • All payments must be paid in full at the time of your appointment. We accept cash and card payments.
  • All gift vouchers must be redeemed within six months of the purchase date. Gift vouchers cannot be exchanged for cash.
  • If you are unwell or have a contagious illness please let us know ASAP so we can reschedule your appointment. During your treatment, we will be working close to you and the risk of us picking up any colds/flu/viruses etc is highly likely. We treat a number of vulnerable clients and do not wish to make them, or ourselves sick.
  • No visitors are permitted to attend an appointment. This includes babies and children, due to insurance purposes and limited space.
  • During your first treatment, you will be required to fill out a consultation form. It is your responsibility to keep us informed of any changes to your health or medication as this may affect your treatment

Contact Info

07788 484 243
Epsom Downs KT18 5 Epsom
info@secret-garden-beauty.co.uk
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